Adopted 21 October 2024
Review date: October 2026

A copy of this document is also available in different formats such as large print, Braille, audio or in a different language. Please contact the office if this is required.

Table of Contents

  1. Privacy Notice
  2. What do we collect?
  3. How do we use your information?
  4. How does the law allow us to use your information?
  5. How long will we keep the information?
  6. Access to your information
  7. Disclosure
  8. How safe is your information?
  9. How to contact us
  10. How to make a complaint regarding Data Protection?

Privacy Notice

Perranzabuloe Parish Council (PPC) aims to comply with the Data Protection Act 2018 and the General Data Protection Regulation (the Regulation). This privacy policy explains how we use any personal information we collect about you.

What do we collect?

The personal details collected are dependent on the service you want. In some areas it may just mean entering your name and email address; however other online forms may need more details to ensure all the right elements of your service request can be dealt with.

There are various reasons why we need to collect personal data. For example, we may need to ask for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities.

How do we use your information?

It aims only to collect the information necessary for what PPC does.

It collects and processes personal data about you in order to:

  • Deliver support services
  • Manage the services we provide
  • Train and manage the employment of our staff who deliver those services
  • Help investigate any enquiries or complaints you make about our services
  • Keep track of spending on services
  • Check the quality of services
  • For research and planning of new services

How does the law allow us to use your information?

There are a number of legal reasons why PPC needs to collect and use your personal data. Generally, PPC collects and uses personal information where:

  • It is required by law
  • You, or your legal representative, have given consent
  • You have entered into a contract with us
  • It is necessary to perform our statutory duties
  • It is necessary to protect someone in an emergency
  • It is necessary for employment purposes
  • You have made your information publicly available
  • It is necessary for legal cases
  • It is to the benefit of society as a whole
  • It is necessary to protect public health
  • It is necessary for archiving, research, or statistical purposes

How long will we keep the information?

Information from you will be retained until it is no longer needed and/or until the retention period has been reached. The Retention Schedule is available on the Parish Council website.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at clerk@perranzabuloe-pc.gov.uk.

PPC wants to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. PPC asks that you give us accurate information, and that you tell us as soon as possible if there are any changes, such as a new address.

Disclosure

PPC does not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

How safe is your information?

PPC protects your information using technical and organisational security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.

How to contact us

Please contact us if you have any questions about our privacy policy or information it holds about you:

Perranzabuloe Parish Council, Clerk: clerk@perranzabuloe-pc.gov.uk

How to make a complaint regarding Data Protection?

If you have completed the internal complaints process and are still not satisfied you may complain to the Information Commissioner at www.ico.org.uk.